Of course you might consider removing your user account from the system, and setting up a new administrative account for the new users, but the easiest and most thorough way is to fully format your system and reinstall OS X. Backup The first step in any factory reset of the system is to completely back it up. You can do this using Time Machine, or with a system cloning tool. Either method should result in a full copy of your computer which you can restore or migrate to a new system, if needed. Disable online accounts Next be sure to disable any services that are associated with your system, as some are machine-specific and require authorization of a limited number of machines to work. For example, if you play your iTunes music on additional computers, you will need to authorize them to play any DRM-protected iTunes content. If the Mac you are parting with is one of these systems, then first disable this authorization.
Remove any third-party hardware If you have added any upgrades or expansions to the system, then you might consider removing them. Granted, RAM and hard drive upgrades may be difficult or unnecessary to undo, but if you have a Mac Pro with PCI express cards installed, then unless you are selling them together as a package, consider removing them from the system. Format and reinstall The next step is to format your system and reinstall the original operating system software that came with it. While you can install the latest version of OS X that you purchased from the App Store, technically this is a copy licensed to you, not the new owners.
Reinstalling the original version of OS X will allow the new owners to choose what version they would like to install. To reinstall the original version of OS X if your Mac came with a gray installation and restoration DVD, insert this into the optical drive and reboot with the C key held down.
Then after selecting your language choose Disk Utility from the Utilities menu. In Disk Utility, select your internal hard drive (listed above any volume names contained on it), and you should see a 'Partition' tab appear. In this tab, choose '1 Partition' from the drop-down menu, and then give the partition a name, set it to be 'Mac OS Extended (Journaled),' and apply the changes. If your system did not come with a gray restoration DVD, then you will need to use Internet Recovery to restore the original version of OS X. This will access Apple's servers and download the installation tools for the correct version that came with your system. To do this, ensure you have an for use with Internet Recovery, and then reboot with the Option-Command-R keys held to force loading to Internet Recovery. Again, use Disk Utility to fully partition the internal boot drive, and then quit Disk Utility.
Once the hard drive has been formatted, you can proceed with running the OS X installer, and wait for the content to download and be set up on the system. After the installer completes, the system will restart and show the welcome screen of the OS X setup assistant, at which point you can hold the power button to shut off the system (when it is next turned on it will start at the assistant). It is now ready for the new owners to turn on and set up, as if the Mac arrived straight from the factory.
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Get help when you’re having issues unlocking 1Password because you lost your Master Password or it isn’t accepted. The password you use to unlock 1Password is called your Master Password. It’s also the password that you use to sign in to 1Password.com if you have a 1Password account. If you forgot your Master Password, follow the steps below to try to recover it. After you unlock 1Password, you can. If you think you remember your Master Password If you believe you know your Master Password, but it isn’t accepted, try these simple steps:. Make sure you’re typing lowercase and uppercase letters correctly.
If Caps Lock is turned on, the Master Password field shows a Caps Lock symbol ⇪. Try typing in your Master Password multiple times. After three failed attempts, you’ll see your password hint if you set one. Try older passwords. If you’re able to unlock the app with your old password, you can then.
Type your password in another app, like a text editor, so you can see that you’ve entered it correctly. Then copy and paste it into 1Password. If you have multiple vaults or 1Password accounts, try the other passwords. If your Master Password has spaces, try it with and without spaces.
If your Master Password has accents or special characters, try it with and without them. If you use multiple languages, make sure you’re using the correct keyboard layout when you enter your Master Password. If you don’t know your Master Password or it isn’t accepted For your security, your Master Password is:. never transmitted over the Internet. never logged locally. never known to us at AgileBits.
only known to you. the only way to decrypt your data This ensures that your data is safe from intruders, but it also means that no one can reset your Master Password. However, you might be able to recover access to your data. Recover using another device If you have 1Password on multiple devices, see if your Master Password works on the others. (If you have a 1Password account, don’t forget to try.) If your Master Password works everywhere except one device, you should be able to on the device where it’s not working, and then. Recover using your family or team account Another family or team member may be able to.
This will let you choose a new Master Password. Recover using Touch ID or Face ID. Important Your ability to unlock the app with Touch ID or Face ID will eventually expire.
Take action immediately to find your Master Password or rescue your data:. Look for a Login item in your Personal vault named “1Password Account”.
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It may contain your Master Password. from 1Password while you still have access. You can then create a new account or vault and import your data into it. Recover from a backup on your Mac On your Mac, 1Password makes daily backups of any standalone vaults you may have. If you’re using 1Password for Mac without a 1Password account, try from a time when your Master Password was working. Anything you’ve added or changed since that backup will be lost. If you still can’t unlock 1Password If you tried all the steps above, or you’re sure you’ll never remember your Master Password,.
Learn more. Get help.